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退款政策

Refund Policy
 

一、適用範圍

Scope of Policy
本退款政策適用於虎智科技所提供之付費課程及顧問服務，包含線上課程、實體課程、企業內訓與AI導入相關專案。
This refund policy applies to paid services offered by TigerMind Tech, including online courses, in-person training, corporate workshops, and AI-related consulting projects.


二、一般課程退款辦法

General Course Refunds

  1. 課程開始前 7 日以上申請退費，可全額退費。Full refunds will be granted for Full refunds will be granted for cancellation requests submitted 7 days or more prior to the course start date.

  2. 課程開始前 4~6 日內申請退費，酌收 30% 手續費。For requests made 4 to 6 days before the course begins, a 30% administrative fee will be deducted from the refund.

  3. 課程開始前 3 日內或課程開始後，恕不退款。
    No refunds will be issued for cancellations made within 3 days of the course start date or after the course has begun.

  4. 如因天災或不可抗力因素導致課程取消，將全額退費或協助改期。In the event that the course is canceled due to natural disasters or other force majeure circumstances, a full refund will be provided or rescheduling assistance will be offered.
     

三、企業政府補助課程退款規定

Corporate/Government Subsidy Courses
因本課程涉及政府補助申請與實體設備發送，報名完成後視為確定參與，恕不提供退款。
Due to government funding and hardware bundle inclusion, no refunds will be provided once registration is confirmed.
 

四、課程變動與取消

Course Cancellation or Changes
若因故取消課程，虎智科技將主動提供延期或全額退款選項。
If a course is canceled by TigerMind Tech, participants will be offered either a full refund or a rescheduled class.
 

五、申請退款方式

How to Request a Refund
請來信至 Tiger.ai.tw@gmail.com，提供以下資訊：姓名、課程名稱、報名日期與退款原因。客服將於 3 個工作日內回覆並處理。
To request a refund, email us at Tiger.ai.tw@gmail.com with your name, course title, registration date, and reason for the refund. We will respond within 3 business days.

 

生效日期：2025年4月1日Effective Date: April 1, 2025
 

若您對退款政策有進一步問題，歡迎隨時與我們聯絡。

For further questions regarding our refund policy, please feel free to contact us.

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